Let Us Help You
Vanderbilt IT is here to meet your needs. You can reach us by calling 615-343-9999 Monday - Thursday 7:00 am - 11:00 pm, Friday 7:00 am - 6:00 pm, and Sunday from 2:00 pm - 11:00 pm. You can also submit a help request at help.it.vanderbilt.edu.
Given Vanderbilt’s globally coveted position as creators of knowledge and engines of innovation, it is imperative that our technology accelerates our ability to teach, discover, and serve.
John Lutz
Vice Chancellor, VUIT
Explore VUIT
A Day in the Life of Vanderbilt IT
Desktop Support
Interactions
Staff/Faculty: 117
Students: 27
Managed Machines:
10,000
Calls
(VU & VUMC)
Voice calls processed: 500,000
Incoming operator calls: 7,500
Phones: adds, moves, changes: 60
Managed Wireless Access Points:
4300
Connected Devices
Wireless: 24,000
Wired: 27,000
Managed Storage
6,500 TB
Projects
66
Authentications
(VU & VUMC)
66.6 Million
Wireless network security update set for July 8
Microsoft Office 365 online applications protected by multi-factor authentication beginning April 22
Behind the computer screen: VUIT enhances resources for remote work, learning
Cyber safety while working remotely: VUIT, VUPS offer best practices for avoiding scams